Tele-Health Monitoring System Business Stakeholder Map

Question: Discuss about the Tele-Health Monitoring System for Business Stakeholder Map. Answer: Stakeholder Map Figure 1: The Stakeholder Map Figure source: As created by author Use Case Diagram Figure 2: The Use Case Diagram Figure source: As created by author Various use cases Use Case 1: Access to Patients information The patient information is the most vital information of the system the major players, in this instance, are the communication media, telemeter device, the patient and the medical supervisor. Since the data involves the well-being of the patient, hence the other actors like Tunstall engineers, intermittent internet connectivity too have been considered. All the actor together perform the task of generation of data and transmission over the time to ensure the patients health. Use Case 2: Access to messages The actors here are the medical supervisor and the patient. The necessary vitals that have been generated for the purpose of monitoring the health and the wellbeing of the patient are recorded, and a database is maintained for retrieval of information at the required time. The doctors or the medical supervisor access that information and send messages for suggesting the medicines to the patients. Use Case 3: Information to ambulance This is vital information because the need of ambulance arises only in case of emergency and the actors here are the patient, ambulance service provider, and medical supervisor. The medical supervisor in case of an emergency informs the ambulance to move the patient from his house to a hospital for better treatment. Use Case 4: Device troubleshooting The electronic devices that have been connected for measuring the patient's vitals may face some issue due to which the working of the device might be affected for this purpose a dedicated team has to be made available by the Tunstall technologies for addressing the issue as fast as possible. Use Case 5: Access to device data The access to the particular of the device, i.e. the vitals of the device is extremely important. This doesn't only helps in minor resetting and troubleshooting but also helps to understand the faults that might have occurred in the device. The vitals will also act as the guidance to the engineers for troubleshooting. Use Case 6: Access to list of Health centers The telehealth services that are being offered by our company doesn't include the onsite patient treatment. We provide only the first aid in case of emergency and help to prevent the further deterioration of the scenario. But the advanced treatment of the patients has to be done as fast as possible in case of emergency. To ensure a fast movement to the hospital, ambulances are kept on hold, and they are directed and guided to the nearest hospital as fast as possible. Use Case 7: Access to vital system information The access to the vital information denotes the gist of the data that has been collected over a day. These data are compared with day to day data and are kept for future reference. The medicines are also administered according to the data and are currently being shared with patients on their request. Use Case 8: System Alerts The system for health monitoring has been designed in such a way that in case of discrepancies the systems raises an alarm. The medical supervisor who is always present at the computer and monitors the vitals of the patient on a priority basis then checks the alarm and check the record of the patient. Then according to the requirement raises the alarm for administering medicine or calls ambulance for moving the patient. Tele-Health Monitoring System Use Case: Access to data acquisition Brief description The telehealth monitoring system constantly monitors the patients health parameters for assessing the condition of the patient. The vitals that are measured for the patient could be blood pressure, heart rate, etc. according to the patients health condition, like heart disorder, hypertension, etc. The medical supervisor ascertains the custom measurement for each patient for raising alarm thus making the system more efficient. Actors Patients Tele-metering device Main Computing device Medical supervisor Tunstall Engineers Preconditions Telemetering device should function properly Internet connection for the devices Devices should be installed with the main system The main system should be capable of recording the data and raise alarm in case of severing conditions Basic Flow The device once installed monitors the data from the remote device The main system records the data In case of discrepancy raises alarm and informs the medical supervisor The supervisor raises alarm and informs doctor The doctor checks the vital and decides the future course of action, whether to opt for instructions over the phone or send ambulance The medical supervisor makes a call for ambulance The patient arrives at the hospital, and necessary steps are taken. The basic flow has been designed in such a way that the medical supervisors are in knowledge of all the vital parameters that could create an issue for the patients. They are well equipped to provide the necessary information for avoiding the present danger. If a more grave situation arises which cannot be solved over the phone or via video calling, the ambulances are informed to carry the patients to the nearest hospital. Alternative Flows The vitals of the patients cant be monitored Medical supervisor raises alarm and calls patient for his vitals Inform the Tunstall for sending the engineer Engineers visit the site and check the device vital Checks the connectivity Checks the main system and the configuration Patient faces issue with the device Inform the Tunstall engineers for site visit Sub flows The instructions that are provided by the medical supervisor over the phone or video call are all recorded on the computer and can be retrieved for a future reference. Key scenarios The medical supervisor and the doctor check the vital that can be seen on the computer, talks to the patient if possible and administers the required medicine. All the data are stored in the computer and can be accessed whenever needed. Post-conditions The system successfully saves the patients vitals, raises alarms in case of emergency and at the end of the day and emails all the relevant statistics to the patients to reduce the dependency of patients upon the doctors. Extension points Navigational communication can be used for accessing the physical location of the patient which will act as the guidance for sending the ambulance and will help to determine the closest hospital. Special Requirements The telehealth monitoring needs connectivity between the telemeter device and the main computer. Hence a high-speed internet connection is mandatory for implementation of the system. The system should also be versatile to accommodate slower speed to ensure a better connectivity. Bibliography Baig, M., Gholamhosseini, H. (2013). Implementation of an advanced and secure system using wireless medical devices in healthcare settings. 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